Information & Support for Carers in Kirklees

Tel: 0300 012 0231  |  Email: [email protected]

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Frequently Asked Questions

There are an estimated 40,000 carers in Kirklees.  Carers are those who provide unpaid care for relatives or friends who are ill, frail or have a disability.  This care could be provided 24/7, or a few hours a week, and might involve helping someone get washed and dressed, going shopping for someone, cooking meals if they are unable to, or making sure the person they care for is safe.

Being a carer can impact on your day to day life significantly, including, emotionally (it can be both rewarding and isolating), financially (you may be unable to work) and physically (your own health can suffer as a result).

No. There is a difference between a carer and paid job roles such as Care workers, support workers, healthcare assistants etc, these are all employed by an organisation to support an individual.  The term ‘carer’ should always refer to someone who is unpaid.

You may not have considered yourself a 'carer' because you may have the beliefs that this is something that 'you just do' for your husband, wife, parents, children or friends.


If you give your time and energy to support a friend or relative who has a disability, is ill or frail, then you are a carer. Many of us will experience being a carer or someone who is cared for during our lives.

Anyone who is an adult, and is caring for another adult over the age of 18 or a child with a disability in Kirklees can access the service. It is free, independent support service.  If Carers Count can’t help, we will try and find a service that can.

We can provide you with advice and information on a range of issues, including;

  • Where and how to get help
  • What you, and the person you care for are entitled to
  • Carers Assessments
  • Personal Budgets and Direct Payments
  • Welfare benefits
  • Debt
  • Employment and education
  • Health

We will be running lots of different groups for carers – helping carers manage stress and anxiety, helping carers who have been bereaved, activity and creative groups, discussion groups and many more!

If you have any ideas for a group you would like Carers Count to provide, please contact us! We would love to hear from you and work with you to provide the best service possible.

We will be providing training for carers on a range of topics, including;

  • Dementia awareness
  • Moving and handling
  • Mental health awareness
  • Speaking up for yourself
  • Emergency Aid
  • Skills for work or volunteering.

You can find out when and where courses are running by clicking on our calendar.

If you have an idea for some training you would like to see, please contact us.

Advocacy is about helping carers to have a voice and be listened to. Often carers can struggle to ask for help, know where to turn, or feel as if they are not being consulted when decisions are made about the person they care for. 

An advocate will work with you to help you find information, work out what you want to say, and help you to communicate that to others (for example at doctor’s appointments, assessments or review meetings) so that you are involved in what is happening.

You can contact us through the website, by ringing 03000120231, or by writing to us at Carers Count, Brian Jackson House, 2 New North Parade, Huddersfield HD1 5JP

We will also be running sessions and drop ins in your local area. You can find out when and where by looking at our calendar.

We do have an drop in every Tuesday between 10-2 at the Huddersfield Office. 

Yes! Carers Count is really keen to hear your views and ideas on how the service can develop.  You could become a volunteer, part of the stakeholder group, or give us your feedback in a way that suits you!